Frequently asked questions

We offer mould inhibitors, antimicrobial additives and masterbatches, anti-mould cards and paper, and moisture-control materials, as well as mould removal, deodorising and related functional ingredients. Applications cover formulations, material processing, finished-product packaging, warehousing and sea freight. Our engineers advise on specific models, dosage and processes.

We recommend product models using the material or resin grade, processing temperature and method, and finished use. We provide guidance on dosage, mixing and dispersion, surface treatment and drying. Our internal laboratory supports material and functional evaluation; the technical team follows sample preparation, pilot production and mould remediation.

For solid silicone, antimicrobial paste is pressed in gradually during milling and mixed thoroughly; for liquid silicone it is dispersed during compounding. AEM5700-PB has a reference dosage of 0.8%. Our engineers specify the addition point and mixing process for the curing system, taking account of transparency, colour, hardness, feel and antimicrobial performance of the finished article.

We offer silver-based aqueous solutions, organosilicon quaternary ammonium compounds and guanidine ingredients, selected by product model and formulation. Composite silver solutions can be used for laundry liquids; AEM5700-A05 is intended for corresponding water-based and household formulations. Technical support covers surfactant compatibility, pH, addition temperature, stability and antimicrobial evaluation under actual conditions of use.

Anti-mould paper wraps the product; cards and sachets protect against mould inside relatively sealed packaging, while desiccants absorb moisture. We combine them according to the material, package size, lining, seal and storage or transport time, and recommend specifications, quantities and placement for a packaging trial. The packing line connects product drying, placement and prompt sealing; sea shipments can also use container desiccants.

Contact our technical team through the website, phone or WeChat. We recommend products by material, processing and use, and advise on sample dosage, dimensions, quantity and shipping. The laboratory evaluates treated samples, same-batch controls and process records, then recommends product and process adjustments. For mould cases, retain photographs before treatment and original packaging information. Timing, fees and sample return arrangements are explained when the project starts.

Contact our sales team through the website, by phone or WeChat. We provide a quotation, minimum order quantity and delivery schedule for the specific product model, quantity, packaging and destination. The technical team also supports selection, samples and product documentation.

Contact us through the website, at yangtao@gnce.cn or on +86 18102206864 with the material and intended use. Our technical team will discuss the product model, samples and shipping arrangements.

We schedule ventilation according to indoor and outdoor temperature and humidity. When outside air is more humid, close doors and windows and use mechanical dehumidification. Check the roof, window surrounds, wall bases and drainage; keep goods on pallets with access for inspecting the bottom and wall-side areas. Include cartons, linings and wooden pallets in moisture inspections. Environmental mould prevention and moisture protection of materials are coordinated.

We open and inspect seams, folds, linings and fillers, tracing adhesive-layer drying, moisture entering packaging and warehouse leaks. Rework combines a cleaner and mould treatment suited to the material; after thorough drying we replace the packaging with clean materials and correct the source of moisture. Residual staining, discolouration or structural damage is handled separately, and the same areas and arrival condition are followed on later orders.

We coordinate drying of adhesives, bonded areas, flock backing and linings; the finished shoes are bagged and boxed after drying and cooling. For recurring mould, the technical team compares the original process with adjusted samples in light of adhesive type, drying and turnaround time, and recommends adhesive additives, material treatment and packaging protection.

Damp or contaminated filler paper, linings and outer packaging are sorted and replaced. After cleaning, mould treatment and thorough drying, products are repacked in clean, dry materials with anti-mould cards, sachets or desiccants selected for the box space and transport. Linings, seams, zips and bases are included in rework checks, together with placement and sealing operations.

We start with photographs and samples before cleaning and review the material, batch, discovery date, production drying, original packaging, storage and transport. Sound samples from the same batch, adhesive or bonding materials, cartons and fillers can be compared in groups. The technical team combines suitable moisture, fungal and mould-resistance evaluations to identify materials, operations and packaging that need adjustment for future orders.

We examine the change in the sample using photographs taken before treatment, the treatment date, product used and where it was applied. If untreated material from the same batch is available, package and label it separately. The laboratory compares the original material with the treated sample and develops corrective recommendations.

We select representative samples by material, style and affected area, and advise on quantities, packaging and shipping. Keep photographs and samples from before cleaning, and label them by style and batch so that uppers, laces, linings and packaging can be compared. The technical team explains any sample consumption or return arrangements before dispatch.

We provide an analysis of sample condition, product recommendations and process adjustments. Mould investigations cover materials, drying, packaging, storage and transport; formulation projects include dispersion, appearance, moulding and functional evaluation. The technical team explains the tests, deliverables, timing and fees and supports subsequent pilot production or submission for testing.